I was extremely excited to begin the process of finding a holistic pediatrician for my two young kids. I called to inquire about their services, no answer. I left a voicemail stating my name, needs and a call back number per their request. Less than 3 minutes later I receive a cold and unwelcoming text message (not a call back) stating that they are not accepting new clients and was sure to emphasize that they don't accept insurance of any type but they are membership based only. No problem. I can only assumed that I was being prejudged based on my voice and/or name. Either way, I responded to the text stating I am still interested and would love to speak with someone about my personal situation prior to joining the waitlist. No response. Best Wishes.
Charlotte Natural Wellness Replied:
Hello,
I’m very sorry to hear about your experience and it’s our goal to deliver the highest quality of service
to all of our patients and those considering our services for themselves or their family members.
While you may not always reach one of our representatives when you call we try hard...
Charlotte Natural Wellness Replied:
Hello,
I’m very sorry to hear about your experience and it’s our goal to deliver the highest quality of service
to all of our patients and those considering our services for themselves or their family members.
While you may not always reach one of our representatives when you call we try hard...