Overall, a very good experience. You go in and everyone makes you comfortable, they even played my favorite music during the surgery while I sat in a big reclining chair. Need I say any more. Fast, painless, and affordable. I highly recommend to anyone. The best part now that it has been over 6 months my hands do not go numb anymore. I did both wrist at the same time. Yes, that is correct. The only regret I have is that I waited so long to get it done. Thank you to the team at Carpal Tunnel Express. I am forever grateful.