I submitted a formal request for a Certificate of Insurance (COI) in compliance with the requirements of my coop housing association three weeks in advance of my scheduled move. Despite my initial email request, I did not receive a response. Subsequently, I made a telephone inquiry and was informed that the COI was in the process of being prepared. However, an entire week passed with no further communication.
In an attempt to address the situation, I placed a second phone call, during which I was assured that someone would contact me promptly. Regrettably, this commitment also went unfulfilled. To compound the issue, the COI was not provided until a mere two days prior to my scheduled move, and it was found to be incomplete. This deficiency led to a protracted exchange of correspondence between my building manager and their administrative staff.
This ordeal induced a...
Call My Mover Replied:
Dear Sophia L,
We sincerely apologize for the inconvenience and frustration you experienced with regards to the preparation and timely delivery of the Certificate of Insurance (COI) for your scheduled move. We understand the importance of complying with the requirements of your housing...
Call My Mover Replied:
Dear Sophia L,
We sincerely apologize for the inconvenience and frustration you experienced with regards to the preparation and timely delivery of the Certificate of Insurance (COI) for your scheduled move. We understand the importance of complying with the requirements of your housing...
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