Calico Cleaning LLC

Our new house was being worked on for months and it was finally time to set up and start sleeping there. We called Calico to do our first house cleaning after the construction cleaning. The place looked beautiful!

I was very happy with their attention to detail, communication and a job well done.
Positive
Responsiveness, Quality, Professionalism, Value

Calico Cleaning always cheerfully completes whatever tasks I throw at them, in addition to cleaning. They really are more of a concierge service than a cleaning company. Great job, highly recommended!!
Positive
Responsiveness, Quality, Professionalism, Value

Unfortunately after being a very satisfied customer of a Calico for short term rental management I have to recommend that anyone steer clear of Calico for cleaning services. The owner, Kathy Merchant required that everyone enter into a signed contract with her months ahead of the summer season. That contract included a 15-day notice period to sever service. 5 days prior to our first cleaning we received a bulk email telling us that they are not able to provide service this summer leaving those of us that were reliant on this for our businesses high and dry with little to no time to recover. Adding insult to injury all emails and phone calls have been ignored. I understand that these are trying times for everyone but we would have been willing to work with them toward a solution. Unfortunately that was not afforded to us and now we have to scramble to find a replacement. Bottom line,...

This company goes above and beyond with their service.
Positive
Responsiveness, Quality, Professionalism, Value

Great company, does a thorough job every time.

Clean, friendly people. They know what they are doing. Very respectful when it comes to going into clients homes. HIGHLY RECOMMENDED!

Very professional and responsive!
Positive
Responsiveness, Professionalism

Not as helpful as I thought.

Weve used Calico for a couple of years now after using another service in South Haven,. They are professional, efficient, and do a great job. I wouldnt hesitate to recommend them to anyone looking for a cleaning service in the South Haven area.
Positive
Responsiveness, Professionalism