BWO Insurance

BWO is amazing! Alyssa Hobgood helped insure my house and bundled my new car! Every year she finds me the best rates, she’s fast and very efficient! Alyssa and her team are very helpful and knowledgeable! 10 out of 10 would recommend her and BWO to friends, family and anyone looking for an agent give you white glove service!

I had a great experience working with Greg Budzisz at BWO. The process was easy and painless. Greg found better rates on home and auto insurance and the savings was almost enough to completely offset the cost of adding an umbrella policy.

My wife and I had been customers for a while,
but after they fumbled my requests for 3 months, it was clearly time to move on. After my wife passed away. I tried unsuccessfully apparently to change my insurance through BWO. Matt was never around. Everyone else said they can help. The first time I received "help" they asked for the name on the policy to verify to keep everything else on the insurance but remove my wife from the insurance. They said they took care of it, so the next month comes, still charged the same rate. I call back and start asking more questions. They make up some phony excuses; it wasn't filed, then it was need a signature or a digital signature. Month number 3, charged again in full, I finally get told I couldn't have ever called to cancel the account in the first place because my wife was the primary. She would have to come in and sign off on...

I have worked with Alyssa Hobgood for several years, and she has always been extremely helpful to me and my business. I found Alyssa and BWO when I was in an "insurance crisis" and wasn't covered by my previous company as I had expected I was. This was all coming to a stress point as I was expanding and needed to ensure proper insurance. Alyssa not only learned about what I do but made sure that I was properly insured moving forward. She takes the time to explain coverages and options in a way I can understand since I'm not an insurance expert. Over the years, I have sent several referrals to Alyssa as well. If you're seeking a fabulous agent who is helpful and straightforward, I recommend Alyssa!

I had Alyssa look into car insurance and home owners insurance for me. She was very professional and answered all my questions. They found me excellent coverage and informed me I was insured. Everything went smoothly and I recommend BWO and Alyssa highly!

Very easy to deal with and extremely knowledgeable.

Single handily the worst customer service I’ve ever experienced. I worked with them for over a month and they never gave me a simple quote. DO NOT WASTE YOUR TIME!!

I've enjoyed great service , for over 20 years

Extremely disappointed with the customer service. Once the insurance gets sold then there is really not support afterwards. Got to call so many times.