2200 N. Alma School Road Chandler, AZ 85224


 
(480) 821-9006
 
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5/24/19

If i could give this place a zero or negative rating that would be the appropriate rating.

My 5 yo son has been attending this facility and was recently scratched repeatedly on the face by another child, we’re not taking surface scratches, he is scarred on his face and was bleeding. My son asked what he did wrong for the kid to scratch him? I understand kids fight, but where was the call to me? Why was I not notified immediately like his mother was (we are separated)? When I questioned one of the workers at the front desk(Seems to be a manager or lead teacher), she was not only condescending but talked to me as if I didn’t deserve to know what’s going on. She stated that each parent would be noticed on their custody days. An excuse to pass the blame on policy, first off you have no idea of what custody days are mine and second handing off the responsibility to someone...

Building Kidz of Chandler Replied: Dear Eddie, We are so sorry for your experience with us. While we have taken a long time to respond here, we have followed up with staff, documented their lack of professionalism, placed the staff member on probation, prescribed training, and maintained more vigilant oversight. This behavior is...
Building Kidz of Chandler Replied: Dear Eddie, We are so sorry for your experience with us. While we have taken a long time to respond here, we have followed up with staff, documented their lack of professionalism, placed the staff member on probation, prescribed training, and maintained more vigilant oversight. This behavior is...

Eddie Mendoza gave Building Kidz of Chandler a 1 star Review


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2/19/19

So while needing to find a great daycare sooner rather than later for my little first timer, we came across this establishment. We had asked about live cameras for us to view and were told yes there was, that we would be updated all day and sent pictures of activities being done, etc. After starting we quickly learned um well we couldn’t see live cameras... which we were like okay maybe the question was just not understood and decided to still try it out. At pick up each day, it seemed as if the teachers were in such a rush to leave and get out of there. Just picking things up and not acknowledging the child/parent. Some days we didn’t receive pictures on the app and had to message teachers on multiple occasions for an update as far as what our child ate, if a nap was taken, how he was doing. Which I understand there’s multiple kids and sometimes things get hectic... but I was told...

Building Kidz of Chandler Replied: Dear Destiny, Thank you for taking the time to write a review and apologies for the delayed response. We faced some challenges (staff and operations) when we acquired this school which we have resolved over the past year. We are so sorry for your experience with us!
Building Kidz of Chandler Replied: Dear Destiny, Thank you for taking the time to write a review and apologies for the delayed response. We faced some challenges (staff and operations) when we acquired this school which we have resolved over the past year. We are so sorry for your experience with us!

Destiny Espinoza gave Building Kidz of Chandler a 2 star Review


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