If i could give this place a zero or negative rating that would be the appropriate rating.
My 5 yo son has been attending this facility and was recently scratched repeatedly on the face by another child, we’re not taking surface scratches, he is scarred on his face and was bleeding. My son asked what he did wrong for the kid to scratch him? I understand kids fight, but where was the call to me? Why was I not notified immediately like his mother was (we are separated)? When I questioned one of the workers at the front desk(Seems to be a manager or lead teacher), she was not only condescending but talked to me as if I didn’t deserve to know what’s going on. She stated that each parent would be noticed on their custody days. An excuse to pass the blame on policy, first off you have no idea of what custody days are mine and second handing off the responsibility to someone...
Building Kidz of Chandler Replied:
Dear Eddie,
We are so sorry for your experience with us. While we have taken a long time to respond here, we have followed up with staff, documented their lack of professionalism, placed the staff member on probation, prescribed training, and maintained more vigilant oversight. This behavior is...
Building Kidz of Chandler Replied:
Dear Eddie,
We are so sorry for your experience with us. While we have taken a long time to respond here, we have followed up with staff, documented their lack of professionalism, placed the staff member on probation, prescribed training, and maintained more vigilant oversight. This behavior is...
Eddie Mendoza gave Building Kidz of Chandler a
1 star Review
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