9333 E. Main St. Mesa, AZ 85207


 
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Charles Blackmon

8/04/18

Unfortunately, I cannot recommend this place to anyone. To give insight on my experience with Bits n' Bytes, a little over 2 weeks ago I was searching for a place relatively close to my home that could repair my PC. I found Bits n' Bytes in the area, and decided to check out the reviews online which were mostly favorable, taking that as a good sign and deciding to take my PC over to them.

I brought my computer in, letting them know my PC wasn't booting up correctly after recently replacing the Motherboard. They told me they could fix the issue for $99(which I'll admit is a reasonable price), and provided me a number that I could use to text them and see the status of my PC repair. Now what I still don't understand, is why I was even given that number in the first place, because it was never utilized. Over the course of the 2 weeks, I texted the number once and never...

Bits n' Bytes Computers Replied: Hi Charles, Thank you for sharing your experience, and I’m truly sorry to hear about the challenges you faced with your PC repair. We strive to provide timely and effective service, and it’s clear we fell short in your case. Your feedback regarding communication and follow-up is invaluable, and...
Bits n' Bytes Computers Replied: Hi Charles, Thank you for sharing your experience, and I’m truly sorry to hear about the challenges you faced with your PC repair. We strive to provide timely and effective service, and it’s clear we fell short in your case. Your feedback regarding communication and follow-up is invaluable, and...

Charles Blackmon gave Bits n' Bytes Computers a 1 star Review


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