Bisconti Computers Inc

I paid 230 dollars and computer still not fixed. Store says bring back again, After being there 1 mo. Completely unusable after upgrade.

I like Bisconti computers because they take the time to explain things to me and in my terms (which is a chore because I’m not very tech literate). I find them friendly and trustworthy and they give the extra effort to help me

Bisconti is very diligent in letting me know when my computers are due for a check up. I just had both of my Macs in for diagnostics. They said they would have them done in 4 days and they were right on time. Both the computers are running fine and faster than when I brought the in. Thank you Bisconti for work well done.

I contacted Bisconti before driving to their store. I explained I had 3 disks that contained files that required Windows 7 to be read and copied off. I was told “No problems, we have computers here that are older than that.”
Upon arrival I learned it cost $25 for the technician to look at my disks and that they were not sure how much time the technician would need….hourly rate I believe was $100….this I understood.
I provided a flash drive with folders setup to receive the files. I thought a pretty straight forward task.
After not hearing from Biscotti, we placed two calls and ultimately learned the technician did not have access to Windows 7 and would need to spend
considerable time creating a virtual environment …… huh? No thank you.

Had them do disgnostics on a PC for me and then later install a new motherboard, RAM and case pans. Took a little while to figure out the issue but the work and customer service was great, any time I reached out for an update or questions they were happy to help. Overall did a really good job.

Dropped off my MacBook. After around a week of not hearing anything back, I called to find out the status. They said they were still looking into it. Several days later, no update, so I called again and they said they were still working on it. Unable to fix or diagnose the problem. They promised to call back that day, which they didn’t. Called back again a few days later, and ultimately it wasn’t fixed.

They even didn’t get the make and model of the laptop correct, saying that it was a known issue with 2018 MacBooks. Even though clearly the one I dropped off was purchased in 2020.