Updating my review based on Anchored's comment back. No one reach out of to us until my final attempt. We were schedule to have a call today in the afternoon. However, before this call we got an email saying we were sorry our expectations weren’t met and they were dropping us as clients. Changing my star review. I have proof of contact trying to be made on my end. Please be honest.
*****
Service started out to be really good. The last four times we have had someone clean the house the quality has gone down significantly. The counters aren’t being cleaned, the floors aren’t being cleaned. The bed was made and the cleaner just pulled the blanket over the bed without fixing the sheets. Cleaner was left all over the bathroom shower. Very lazy cleaning. I’ve reached out many times and no response. When they cancel they do not reschedule, you jsit have to wait...
Anchored Cleaning Services Replied:
Hello Serena,
I am terribly sorry that you feel we are not a match and your expectations were not met. While we strive to ensure we clean with the best quality, mistakes can happen. Which is why we also have a 24-hr turnaround policy in such events where expectations are not met. Had you brought...
Anchored Cleaning Services Replied:
Hello Serena,
I am terribly sorry that you feel we are not a match and your expectations were not met. While we strive to ensure we clean with the best quality, mistakes can happen. Which is why we also have a 24-hr turnaround policy in such events where expectations are not met. Had you brought...
Serena Craft gave Anchored Cleaning Services a
1 star Review
Read more >
