My first monthly cleaning did not go so well. While the cleaner was professional and on time, the cleaning was not done well and not all tasks were completed. When management reached out by phone to see how it went she was extremely attentive, responsive and apologetic. My second cleaning was perfect! You could see that the cleaners really took the time to make sure my experience was good and you could tell that they went into it with an eye for detail and care. They went above and beyond, left me a note and didn't take the tip I left for them. I was really happy that when they cleaned my daughter's room, they actually took the time to arrange all her stuffies and put her books in neat piles. Good experience even when it wasn't totally perfect at first, highly recommend!
AmeriStar Maids Replied:
Thank you Helen for giving us the opportunity to make things right for you and for taking the time to leave us a great review! We look forward to having you as a new customer :)
AmeriStar Maids Replied:
Thank you Helen for giving us the opportunity to make things right for you and for taking the time to leave us a great review! We look forward to having you as a new customer :)
H M gave AmeriStar Maids a
5 star Review
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