I don’t know why there’s so many good reviews??
I’m writing this review to share my experience with my grandmother’s recent stay at this nursing home, which was disappointing and concerning. She was there for a month and a half, and during that time, we encountered serious issues with her care.
Firstly, her oxygen tank was neglected multiple times. On three occasions, it was completely empty. On her last couple of days the tank was left empty the entire day, until a front desk staff member noticed while we were in the front hanging out, and replaced it. She even said she will continue to check it because her nurses don’t. This lack of attention to such an essential need was alarming.
Additionally, her feeding tube was consistently left dirty, and her basic needs were often overlooked. One day, she was not given water at all and was extremely...
Amarillo Medical Lodge Replied:
Thank you for the feedback, this is not the experience out team expects and we will always strive to exceed expectations. We will investigate these allegations and are happy to discuss the issues raised.
Amarillo Medical Lodge Replied:
Thank you for the feedback, this is not the experience out team expects and we will always strive to exceed expectations. We will investigate these allegations and are happy to discuss the issues raised.
Aylin Nevarez gave Amarillo Medical Lodge a
1 star Review
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