It was my very first time going to allure medical an too tell you the truth I cancelled because of what's going on an they assured me every thing would be fine when I got there the place was spotless every person who wasn't with a client was disinfecting something they took their time explained what was wrong with me an shady they could do to help me they didn't just rush me out the door they were truly concerned about my situation they even gave me pamphlet an a book explaining what I have.