Used Atlas Moving for a cross-country move. The in-person quote consultation associate and pick-up associates were on-time, professional and friendly. The associates that dropped our stuff off at the destination went above and beyond to deliver on time and provided quality service. My interaction with the point-of-contact person was less positive. They first said that delivery would be 3 weeks late in a rude phone interaction. They later said that it'd be 1 week - which was acceptable. Then our stuff showed up on originally requested date (thanks to the driver), but amid bit of a chaos because we were given no heads up about it. Our TV was packed by the movers and it arrived broken, waiting for that claim to go through.
Ace Relocation Systems Bay Area Replied:
Arushi, sorry for the confusion. We are going to review everything about your move and work to learn and improve. Thank you for the feedback.
Ace Relocation Systems Bay Area Replied:
Arushi, sorry for the confusion. We are going to review everything about your move and work to learn and improve. Thank you for the feedback.
Arushi Varshney gave Ace Relocation Systems Bay Area a
4 star Review
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