Beware of predatorial contracting. A surveyor will come in stating he’s been doing this for 30 years and state you can save money by packing yourself. The fine print is that you only get a price break IF the weight comes in under the surveyed amount. Our professional surveyor, sandbagged/underestimated, by about 1,300 lbs on a 13K lbs load. Having moved 3 times before with Atlas, decent surveyors are within 600 lbs. We also got rid of a lot of stuff after the survey suggesting he was off even more. Called Ace and talked to management to confront what was either negligent or predatorial estimating. He stuck by the contract and offered no concession for the work we did that saved them time and money. Effectively we paid Ace to do the job for them. Called Atlas who washed there hands of it. As our 4th move, more stuff was broken than any other time as well and mainly from what...
Ace Relocation Systems San Diego Replied:
Mr. Shull, we are sorry to hear you feel this way. However, there was absolutely nothing predatorial related to our interaction with you or anyone else. Period. Unfortunately weight estimates are not an exact science, which is why we do give not-to-exceed options, so our customers are protected...
Ace Relocation Systems San Diego Replied:
Mr. Shull, we are sorry to hear you feel this way. However, there was absolutely nothing predatorial related to our interaction with you or anyone else. Period. Unfortunately weight estimates are not an exact science, which is why we do give not-to-exceed options, so our customers are protected...
Sam Shull gave Ace Relocation Systems San Diego a
1 star Review
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