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Rick N

9/13/23

It is never my intention to leave a bad review unless I feel it is warranted and in this case Conejo restoration I called for a water damage mold quote was a complete nightmare of mishaps and unprofessionalism in my subjective opinion. In a nutshell charged $231.73 non-refundable to try and lock you in. Promised a window to arrive and did not arrive until 1 hour 15 min late inconveniently effecting my time and plans due to their mixup fo going to wrong place first. Arrived and soent maybe 20 min not really evaluating the mold much taking some pictures and measurements, When quote arrived pictures sent were from another house and unprofessional others of his arm showing moisture reading and my wife working at her desk nothing of the damage I needed. Scott charged me again for service call of $207.19 in quote after already billing me for wasted visit. Kept saying had to take furniture...

Conejo Restoration Replied: We charge a deposit of $225 for our on-site evaluation. This deposit does go towards any future work to be performed. We apologize if you feel that you were mistreated in any way! We are all human and always trying the best we can :) Wishing you all the best!
Conejo Restoration Replied: We charge a deposit of $225 for our on-site evaluation. This deposit does go towards any future work to be performed. We apologize if you feel that you were mistreated in any way! We are all human and always trying the best we can :) Wishing you all the best!

Rick N gave Conejo Restoration a 1 star Review


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