1. Cleanliness is a big issue, restroom door were widely open and restroom area was not clean at all (part of play area) , infact Starbucks public restrooms are cleaner then this place.
2. My kids started throughing same night and whole weekend we ended up cleaning vomits and changing diapers they got stomach bug or diarrhea. It passed to my elder son also and we have to call in sick for Monday school.
3. Added food my kids, not sure about quality of food although it says fries, carrots, and vegetables but it can be quality of food causing problem.
4. Easy check-in process . Staff was good and helping. That's why giving one star.
5. I didn't find any other place where parents can leave kids in South Katy on hourly basis so I even after giving low rating we may end up leaving kids, wish someone open a nice place for such...