RORW is the absolute BEST! If you want excellent work, realistic, fair price and fantastic customer service, RORW company is IT!
Do not call the others or you’ll be sorry.
We just got a new expensive wool and viscose area rug and had it for only two days when our dog got really sick and threw up on it. Didn’t find it till the next morning. Had our normal carpet cleaning person come and steam clean it, but it just made the stain darker. He was afraid do use any chemicals on it because of the fibers. So I called Reno Oriental Rug Wash and Alex came out to take a look at it. He said he could get the stain out. He was very knowledgeable and professional. He had the rug for two weeks,... Read More
Alex did a beautiful job cleaning and repairing my delicate silk rug and mom’s hand made rugs. He knows his rugs!! Remembered exactly where they all went when he brought them back , and cut pads meticulously .couldnt recommend oriental rug wash more highly
I inherited a pee saturated rug. Alex saved it! Another company told me to throw it away but now it’s beautiful and it smells great! Yay!
Alex at Reno Rug Wash is fantastic! We have very special rugs we purchased overseas and he has taken care of red wine spills and kid puke! We trust him with our silk and wool rugs and highly recommend him to anyone.
Thank you so much for bringing my family rugs back to life!! Beautiful!!
Awesome job!! So very happy with t He results, cleaned grout on tile floor, looks brand new!!!! Would highly recommend this service to anyone!!
Alex is THE most knowledgeable individual about rugs and carpets I’ve ever encountered. The “before and after” state of our 20+ year old oriental rug was remarkable - the cleaning process fully brought it back to life. Easy to work with and pricing that represents a great value, I highly recommend Reno Oriental Rug Wash.... See More
Great service front start to finish. And the price is right.
Great service for in home cleaning our very expensive drapes. The dogs peed on them and now very clean. Highly recommend!
Alex did a phenomenal job restoring our antique Persian rugs. I highly recommend this gentleman and his business. Thanks again, Alex.
Great company! Highly recommend!
Alex did an amazing job on some less than stellar rugs! They came out soft, stain free and looking better then at anytime since I purchased them. Thank-you! Mimi
Alex was professional, on time, and took very good care of our oriental Rugs. We would not hesitate to call him again.
The MOST AWESOME Rug Service in the WHOLE REGION! No joke! DO NOT use anyone else if you care about your rugs and care about HONEST, FAIR Pricing, FANTASTIC CARING work, POSITIVE Attitude and dealing with a GOOD HEARTED, NOT GREEDY Company! Owner Alex is a genuine, professional, local business owner who DOES IT RIGHT in EVERY WAY! His kind heart has made sure that our Childrens' Music class rug was perfectly taken care of after being soaked by a flood! We couldn't feel more blessed! He is a blessing!
Quick pick-up, on-time delivery. My silk/cotton carpet was quite sun-faded from the skylight. Nothing could be done about that, of course, but it made the need for a good cleaning just that much more obvious. RORW did an excellent job, and now, my still-faded but CLEAN carpet is once again adding to the ambience of my living room. Thanks, RORW!
I have a number of oriental area rugs in my home, and I've have been having Reno Oriental Rug Wash working through all of them, cleaning and making any needed repairs. Alex has done a wonderful job - the quality of the work he does is excellent, and it is a pleasure to work with him. I trust him to take good care of my rugs, and highly recommend Reno Oriental Rug Wash. If you need your rugs washed and / or repaired, this is the business to go to.
Alex is superb with caring for our oriental rugs. He has repaired them and cleaned them. They return in beautiful shape. He is very knowledgeable and recommends what should be done to keep them looking their best for years.
Just called to talk with Alex about a Rug that I have that needs to be cleaned. He was very open and honest and said that given the price of the rug that I paid for it, it may not be worth the cleaning. He can totally get it cleaned and is happy to do it, if that is what my wife wants. He didn't pressure sell and it was what was best for me and my wife. Given the honesty and general good feeling that I got from Alex, he will always be the place I take my rugs to get cleaned.